About Blog Client Forms Helpful Links Contact

Sandals Certified Specialist

The Certified Sandals Specialist (CSS) credential is earned by completing Sandals' training on each resort, the Luxury Included® concept, and the booking process.

It's the foundation every Sandals specialist builds on, Melissa has gone on to book Sandals at meaningful volume with verified client satisfaction, developing expertise well beyond this entry point.

Back to site Start planning

Certifications & Partner Credentials

How I plan differently

I used to plan every minute of a trip. Now I plan the frame and leave room for the rest, because the best moments are usually the ones nobody scheduled.

The internet gives you information. After 2,000+ trips, I give you judgment. That’s the difference.